Legal Information

Refund Policy

Strict No-Refund Policy

In alignment with our Cancellation Policy, The Infinity Hotel enforces a strict no-refund policy under all circumstances.

  • No-Shows: If you fail to arrive for your scheduled stay, the entire booking amount will be forfeited, and no refunds will be issued.
  • Early Departures: If you choose to check out earlier than your scheduled departure date, you will not be refunded for the unused nights.
  • Booking Errors: Refunds will not be granted for bookings made by mistake on the guest's part.
  • All payments made toward room reservations, banquets, or event bookings are final and non-refundable.